TUI EU261 flight delay compensation regulation
In case you booked TUI flight that departed from Europe, you may have rights under European EU261 law in case your TUI flight is not on time or cancelled.

If your TUI flight was delayed causing you to arrive later than 3 hours after the original arrival time, then it is your legal right under EU261 regulation to receive compensation from TUI.
What to do if TUI flight was delayed?
Know your rights as TUI passenger. If your TUI flight was delayed causing you to arrive later than 3 hours after the original arrival time, then it is your legal right under EU261 regulation to receive compensation from TUI. The EU261 compensation can be up to €600 per passenger in the form of cash, electronic bank transfer, cheque or travel vouchers.