Citilink Delayed Baggage Compensation

In short, you have the legal right to claim compensation from Citilink if your checked-in luggage is delayed, lost or damaged.

You have the legal right to claim compensation from Citilink if your checked-in luggage is delayed, lost or damaged.

If your luggage is delayed, goes missing or gets damaged on a Citilink flight, what sort of compensation are you entitled to? The Montreal Convention & Warsaw Convention makes airlines responsible for the bags they allow you to check in, although their liability is limited to around €1000 per passenger.

Citilink EU261 flight delay compensation regulation

In case you booked Citilink flight that departed from Europe, you may have rights under European EU261 law in case your Citilink flight is not on time or cancelled.

If your Citilink flight was delayed causing you to arrive later than 3 hours after the original arrival time, then it is your legal right under EU261 regulation to receive compensation from Citilink.

What to do if Citilink flight was delayed?

Know your rights as Citilink passenger. If your Citilink flight was delayed causing you to arrive later than 3 hours after the original arrival time, then it is your legal right under EU261 regulation to receive compensation from Citilink. The EU261 compensation can be up to €600 per passenger in the form of cash, electronic bank transfer, cheque or travel vouchers.