The Flight Delay Compensation Regulation (EC) No 261/2004 is a regulation establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights. It repealed Regulation (EEC) No 295/91, and went into effect on 17 February 2005. It sets out the entitlements of air passengers when a flight that they intend to travel on is delayed or cancelled, or when they are denied boarding to such a flight due to overbooking, or when the airline is unable to accommodate them in the class they had booked.
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Flight Compensation – We Make Claiming Simple
What Is Flight Delay Compensation
European Regulation 261/2004 is a law that protects airline passengers’ rights. It says that under certain conditions, passengers can claim compensation if their flight is delayed for over three hours.
The law says that airlines must pay compensation if they are at fault for the delay but are not obliged to pay if the delay is due to “extraordinary circumstances”.
The easy way to claim compensation for delayed flights …
- Joshua Browder created donotpay.co.uk as a summer pet project
- He is now receiving 200 sign-ups an hour and has rebuffed bids for it
- Has launched a new tool for people to claim delayed flight compensation
Lee Boyce for Thisismoney.co.uk
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A student entrepreneur who created a website for drivers to quickly appeal parking tickets has seen 50,000 sign-ups after This is Money originally covered its launch two weeks ago.
Claim compensation if your flight’s delayed or cancelled …
If you booked a flight that departed from Europe or was with a European airline, you might have rights under EU law if your flight is delayed or cancelled.
For the EU law to apply, one or both of the following must apply:
- your flight is departing from the UK, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland
- you’re flying with a UK or EU airline to somewhere in the UK, EU, Iceland, Liechtenstein, Norway or Switzerland
Contact the airline if you don’t have rights under EU law – for example, this could be because you flew from New York to Los Angeles, or Sydney to London on a Qantas plane. What you’re entitled to depends on the airline’s terms and conditions.
Flight Delays – Flight Compensation: Claim Up To £510 …
What We Offer
We pride ourselves on our excellent customer service. If we are acting for you for delayed flight claims, we will keep you up-to-date in whichever way is best for you: e-mail, text, telephone or by post. We can assure you that there will be no hidden costs with our service and we are always straight to the point. We tell it like it is without using any complicated legal jargon to try and confuse our clients. For more information, visit our how to claim page.
problem I had a flight cancellation, can I claim compensation?
Problems with cancelled flights
In our recent survey of 2079 UK adults, problems with delays and cancellations came out as top in a list of people’s holiday gripes.
If you have had problems with flight cancellations, read on for our advice.
Your cancelled flight rights
If you’re flying from an EU airport (on any airline) or from a non-EU country into an EU airport on an EU-based airline, then you are protected by the Denied Boarding Regulation.
I had a flight delay, can I get compensation? – Which?
Problems with delays
In our recent survey of 2079 UK adults, problems with delays and cancellations came out as top in a list of people’s holiday gripes.
If you have had problems with flight delays, read on for our advice.
Denied Boarding Regulation
If you’re travelling with an airline based in the EU or with a non-EU based airline flying from an EU airport, then you’re protected by the Denied Boarding Regulation.
Flight delay and cancellation compensation, Thomas Cook …
Firstly I want to say thank you for doing a seperate forum for the Thomas cook as its easier to read through!
My complaint about Tomas cook
7 of us went to Benidorm on 29th September 2012 for 1 week flying from Manchester terminal 1.
Flight number TCX2312 was due at 6.45am.
Checked in, got told there’s an airport delay till 9.20am.
Boarded the plane around 9.10am, took off and got so high to be told we need to land back at Manchester due to a technical fault, the pilot had the oxygen mask on saying he can smell oil/fuel through the oxygen mask. Had to have an emergency landing, got told engineers need to come and take a look, 30 mins later got told we have to get off the plane into the departure lounge where we would be given £8 meal vouchers each and there’s another plane to take off at 1.40pm.
Flight Delay Compensation Calculator – Bott and Co
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Flight delay and cancellation compensation, Easyjet ONLY …
That’s a good read Kim.
So it looks like the airlines have conceded that no further appeals can be founded, and instead are lobbying for a revision to the ruling, as a 3 hour trigger for compensation is too short a time for an aircraft that ‘goes tech’ at the last minute.
So this is potentially the future: (copy/paste)
Representatives of the European Commission have confirmed informally that we can expect the following in a legislative proposal by the end of this year:
Existing rights will be confirmed, not expanded. The intention is to fine tune the rights, clarify passenger rights and make the enforcement of those rights more effective
The Regulation will be adjusted to take account of financial limits so compensation will be more proportionate
Extraordinary circumstances will be better defined so as to reflect the CJEU judgments and either include a nonexhaustive list of extraordinary circumstances within the text of the revised Regulation, or as an Annex to the Regulation. The advantage of not including a non-exhaustive list in the text would be that it would not have to be submitted as part of the legislative proposal and would not as a consequence require a co-decision with the European Parliament and Council. If the non-exhaustive list is contained in an Annex to the revised Regulation, it could be adjusted by the use of delegated acts, so as to quickly take account of changes of circumstance and further CJEU rulings as they emerge
The Extraordinary Circumstances Working Group, which includes the UK CAA’s Safety Regulation Group and seven National Enforcement Bodies, has been going through instances of delay and cancellation caused by technical shortcomings in aircraft and consulted with certain airlines’ ops teams, and found that more often than not, the delay or cancellation was justified. The findings of the Working Group, which will report back to the European Commission, may lead to a less restrictive application of the principles laid down in the CJEU judgment in the case of Wallentin – Hermann, and a more consistent approach to the treatment of claims for compensation for delay and cancellation arising from aircraft “going tech” at the last minute
The Sturgeon ruling, giving fixed compensation payments to passengers on delayed flights will be written into the revised Regulation, but the length of delay triggers are likely to be extended out to 6, 9 and 12 hours from the Sturgeon trigger of 3 hours or more
There is likely to be a cap imposed on the obligation on airlines to provide accommodation in extraordinary circumstances to 2 nights and an allowance of €80 per night per passenger for accommodation. This will be balanced by the introduction of contingency plans for the repatriation of passengers stranded at airports where there is mass disruption, such as during the recent volcanic ash crisis, which will include looking at responsibility being taken by local public authorities to provide alternative temporary accommodation
There will be stronger rights of recourse against third parties (such as airport authorities and air navigation service providers) so that airlines can get real rights of redress against such parties to recover costs of care and assistance. It is envisaged that a new article will be included in the text of the revised Regulation stating that any contract or law limiting or excluding a third party’s liability will be considered illegal.
