Flight delay and cancellation compensation, Easyjet ONLY …

That’s a good read Kim. So it looks like the airlines have conceded that no further appeals can be founded, and instead are lobbying for a revision to the ruling, as a 3 hour trigger for compensation is too short a time for an aircraft that ‘goes tech’ at the last minute. So this is potentially the future: (copy/paste)




Representatives of the European Commission have confirmed informally that we can expect the following in a legislative proposal by the end of this year:


Existing rights will be confirmed, not expanded. The intention is to fine tune the rights, clarify passenger rights and make the enforcement of those rights more effective

The Regulation will be adjusted to take account of financial limits so compensation will be more proportionate

Extraordinary circumstances will be better defined so as to reflect the CJEU judgments and either include a nonexhaustive list of extraordinary circumstances within the text of the revised Regulation, or as an Annex to the Regulation. The advantage of not including a non-exhaustive list in the text would be that it would not have to be submitted as part of the legislative proposal and would not as a consequence require a co-decision with the European Parliament and Council. If the non-exhaustive list is contained in an Annex to the revised Regulation, it could be adjusted by the use of delegated acts, so as to quickly take account of changes of circumstance and further CJEU rulings as they emerge

The Extraordinary Circumstances Working Group, which includes the UK CAA’s Safety Regulation Group and seven National Enforcement Bodies, has been going through instances of delay and cancellation caused by technical shortcomings in aircraft and consulted with certain airlines’ ops teams, and found that more often than not, the delay or cancellation was justified. The findings of the Working Group, which will report back to the European Commission, may lead to a less restrictive application of the principles laid down in the CJEU judgment in the case of Wallentin – Hermann, and a more consistent approach to the treatment of claims for compensation for delay and cancellation arising from aircraft “going tech” at the last minute

The Sturgeon ruling, giving fixed compensation payments to passengers on delayed flights will be written into the revised Regulation, but the length of delay triggers are likely to be extended out to 6, 9 and 12 hours from the Sturgeon trigger of 3 hours or more

There is likely to be a cap imposed on the obligation on airlines to provide accommodation in extraordinary circumstances to 2 nights and an allowance of €80 per night per passenger for accommodation. This will be balanced by the introduction of contingency plans for the repatriation of passengers stranded at airports where there is mass disruption, such as during the recent volcanic ash crisis, which will include looking at responsibility being taken by local public authorities to provide alternative temporary accommodation

There will be stronger rights of recourse against third parties (such as airport authorities and air navigation service providers) so that airlines can get real rights of redress against such parties to recover costs of care and assistance. It is envisaged that a new article will be included in the text of the revised Regulation stating that any contract or law limiting or excluding a third party’s liability will be considered illegal.

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Flight Delay Compensation

How much compensation can be claimed for delayed flights

In 2013, the number of passengers arriving at or departing from London Heathrow airport was an astounding 72.3 million. Out of these passengers around 5 percent would have experienced flight problems whilst travelling to/from London Heathrow airport. This percentage increases once you begin to include all of the major airports across Europe that operate flights of a similar volume to London Heathrow. There are a copious number of people who are entitled to claim for a flight delay but they are simply unaware of their rights.

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Flight delay and cancellation compensation, Ryanair ONLY …

Hi Mark2spark – MCOL (Money Claim Online) is a UK government service. Can it really be used to claim against Ryanair based in Dublin ?

I ‘d like to thank Centipede100 for setting up these separate airline specific delay threads.

I am slightly lazy about researching these things and Centipede100 just made starting my claim a whole lot easier. So I have got a technical (engineer needed to fix) type delay claim on a 850km Ryanair flight that occurred at the end of 2011. I am reminded by Centipede100’s flightstats link that the plane eventually landed just over four hours after its scheduled arrival time.

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Flight delay compensation: up to €600 | EUclaim

Flight delay: These are your rights

Was your flight delayed? If so, the airline has a duty to take care of you.

European Union 

This includes free refreshments and snacks, and even hotel accommodation. If your flight is delayed more than three hours you can claim compensation. These rights are clearly defined in the European Union’s Regulation EC 261/2004 on the rights of air passengers.

However, airlines often try to avoid paying compensation by claiming “extraordinary circumstances”, such as staff going on strike. This means they cannot be held responsible for the delay.

Flight delay: How your compensation is calculated

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Claiming Compensation for Delayed … – Flight Delay Refunds

What can Blueway (www.flightdelayrefunds.com) do for you?

With our extensive knowledge and expertise and using our sophisticated flight data systems, Blueway will manage the entire flight delay claim process on your behalf from submitting the original claim and relevant documents to the airline according to EC regulation, to dealing with all responses from the airline, to appealing to the relevant governing/aviation body against any initial negative decision from the airline regarding the claim, to initiating and completing any legal/court action against the airline to reclaim your monies, to finally obtaining your payment from the airline. We have a team of legal professionals,
IT and aviation specialists who are dedicated to recover compensations for passengers.

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Flight delay compensation for delayed or cancelled flights

Legal compensation

Based on European legislation, your rights as an air passenger are protected. Our expert team will assess your legal position and will see to it that you receive the compensation you are legally entitled to. We can assist you with delays, cancellations, missed connections and cases of denied boarding.

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