If you booked a flight that departed from Europe or was with a European airline, you might have rights under EU law if your flight is delayed or cancelled.
For the EU law to apply, one or both of the following must apply:
- your flight is departing from the UK, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland
- you’re flying with a UK or EU airline to somewhere in the UK, EU, Iceland, Liechtenstein, Norway or Switzerland
Contact the airline if you don’t have rights under EU law – for example, this could be because you flew from New York to Los Angeles, or Sydney to London on a Qantas plane. What you’re entitled to depends on the airline’s terms and conditions.
READ MORE