In case you booked a flight that departed from Europe or booked an EU airline flight that arrived to Europe, you may have rights under European law in case your flight is not on time or cancelled.
For the EU law to apply, you’ll need to:
- Have departed from the United Kingdom, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland
- Have arrived to the United Kingdom, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland by EU airline/carrier.
In case your flight’s not on time for two or more hours
Your airline need to come up with: